退款政策

Return & Refund Policy

Thank you for shopping with us! We appreciate your support of our brand. Please read our policy carefully regarding returns and cancellations before placing your order.

1. Cancellation Before Shipping

• Eligibility: You may request a full refund or exchange only if your order has not yet been shipped.

• How to Cancel: If you change your mind, please contact our customer service team immediately at [Your Contact Email/Form] with your Order Number.

• Refund Processing: Once we confirm your package has not left our facility, we will cancel the order and issue a full refund to your original payment method.

2. Post-Shipping & Final Sale Policy

• No Returns or Exchanges: To maintain efficient operations and keep our collections moving, we do not offer returns, exchanges, or refunds once an item has been shipped. All shipped purchases are considered final sale.

• Size & Fit Guide: Because we cannot accept returns after shipping, we highly encourage you to review our detailed Size Guide and staff try-on reports on each product page before checking out to ensure the perfect fit.

3. Damaged or Incorrect Items

• In the rare event that you receive a defective item or the wrong product/size entirely due to our error, we will make it right.

• Please contact us within 7 days of delivery with your order number and photos of the item's condition.